Chill Fix


Smart Ticket Creation, Tracking, and Resolution

ChillFix is your all-in-one ticketing and issue management platform designed to streamline the way you handle requests, incidents, and tasks. From automated ticket creation to intelligent tracking and insightful analytics — ChillFix keeps your operations efficient, transparent, and always on track.

Benefits:
• Quick resolution of attendance discrepancies.
• Improved trust in the attendance tracking system.
• Enhanced employee satisfaction through fair attendance practices.
• Status tracking from creation to closure.
• Custom ticket fields to capture exactly the information you need.

Benefits:
• Ensure every ticket reaches the right person, at the right time.
• Assign tickets to specific team members or groups.
• Automatic assignment rules based on category, priority, or custom variables.
• Internal comments and attachments for smooth collaboration.
• SLA tracking to ensure timely resolution.

Benefits:
• ChillFix isn’t just about tracking — it’s about learning from your operations.
• Customized variable setup for analytics that match your business.
• Track resolution times, workload distribution, and recurring issue patterns..
• Generate reports for performance review and process improvement.
• Visualize trends with charts, tables, and downloadable summaries..