Why Are Onboarding Surveys Important For an Organization

According to a report by Employee Benefit News, it takes a whooping 33% of an employees annual salary for a company to rehire a new one. Moreover, as per pulse, employees remain in an organization for a longer amount of time, if their onboarding process is organized, personalized, and employee centric. Every corporate that knows the above stats, has an onboarding strategy, and onboarding surveys are a very important part of the same.

Here’s why!

Reasons Why Onboarding Surveys Are Important.

After the process of hiring a new employee, the new-hire fills out an onboarding survey. In this review, they evaluate their experience right from the beginning of their hiring process. Below is the reason why it is of huge importance, and every company should apply this in their hiring process.

1. Onboarding Experience Is A Make Or Break Situation

Liz Pavese-Kaplan (Ph. D), a significant figure in the employee experience industry, quotes, “onboarding new employees is a make-or-break opportunity for organizations.” He goes on further to state that it’s during the hiring process that the new-hire forms a long-lasting perception of the company. They are more likely to stay if they are given importance by their seniors, and are explained their roles properly.


Similarly, if the onboarding process is unorganized, and the new-hire feels like, just another employee’, they are more likely to leave after a few months.


An onboarding survey gives the leaders of the organization a fair idea about how well they are doing in forming a ‘good first impression’ on their new-hires. Based on the feedback, they apply new plans, and strategies to strengthen the experience of their apprentices.

2. Deliver Quality Work In Less Time

When a new person feels wanted in a new environment, they adjust to the new job quickly. And why does that happen?

It happens because they feel interested to move up the ladder quickly, hence learn quickly. Learning things fast also results in quality output in less time.

Genpact, a global professional service, that has an amazing onboarding strategy. They onboard employees every week, where one of the top leaders of the company explains to them how they once started as them, and now they lead an entire process. This instils motivation in the trainee, and they strive to make a name in that organization as soon as they can.

Seldom such companies get any negative feedback in their onboarding surveys, and if they do, they ensure to rectify it.

3. Positive Employee Advocacy

A positive onboarding experience also results in positive employee advocacy. Employee advocacy is the way in which the associate of the organization portrays the company on social media, or in front of a group.

As organizations continue to strengthen their social media policies, they are also promoting positive employee advocacy. And to keep their associates positive about the company’s work culture, they have to work for it from the start. Hence, the onboarding surveys play an important role in employees advocating about the corporate they work for.

Final Words

To thrive in such competitive times when there’s huge cost involved in hiring a new person, companies are trying to improve employee interaction right from the beginning.

Onboarding surveys are critical for all those who are still in business right now; and implementing this in their hiring process can make them less susceptible to attrition.

Chillsoft